Service & Support Plans
Intelligo Platform is a powerful, production-ready, Front-end Agnostic AWS SaaS solution for professional developers.
Starter
Open source community support
40$
- Usage: Pay as you go, starting with free offers*
- Communication: Discord public channels, GitHub issues
- Contract: None needed
Pro
For businesses that need prioritized support
$120/month
USD. Annual contract, billed annually.
- Usage: Pay as you go, starting with free offers*
- Communication: Private channel in any of Discord, Slack, or Teams
- SLA: 24 hour response time on support tickets.
- Technical Account Manager: Up to 2 hours / month
- Contract: Standard Support Contract (minor modifications allowed)
Enterprise
Prioritized support and custom development
$500/month
USD. Annual contract, billed annually.
- Usage: Pay as you go, starting with free offers*
- Communication: Private channel in any of Discord, Slack, or Teams
- SLA: 12 hour response time on support tickets.
- Technical Account Manager: Up to 4 hours / month
- Priority feature development: Up to 5 resources / month; more on a best-effort basis.
- Contract: Standard Support Contract (minor modifications allowed)
Enterprise Custom
Customized contract to fit unique requirements
Custom
- Usage: No usage-based billing or limits on number of rows.
- Communication: Private channel in any of Discord, Slack, or Teams
- SLA: 12 hour response time on support tickets.
- Technical Account Manager: Customizable hours / month
- Priority feature development: Custom feature, resource and plugin development
- Contract: Custom Support Contract
